The Ferrato's Advantage

Friendly, professional, courteous people

Exceptional Customer Service
Whether you’re scheduling an appointment or following up on services provided, we make everything as convenient as possible for you.

High-Qualified Technicians
We provide ongoing training and certification, plus our service technicians are factory trained and qualified on all brands of home comfort equipment.

Punctuality and Professionalism
From emergency service to routine maintenance, out technicians arrive promptly and complete projects in a timely, efficient manner.

Safety, Security, and Cleanliness
The safety and security of your family and your possessions is our highest priority. All employees must pass a drug screening and a background check. Our service technicians and installers carry protective clothing and vacuums to make sure your home remains clean.

  • Highly trained staff
  • People you can trust in your home
  • Clean background check & drug screen

We are experts at what we do

  • 25,000+ customers have chosen Ferrato's; 75% from referrals!
  • Specialists in residential comfort systems
  • 30+ years in the HVAC business
  • Recognized as the best by city inspectors
  • Emergency service to help when you need it the most
  • Load calculations performed prior to any sale ensures that we have selected the right sized equipment for your home

We stand behind out work

  • We are a licensed contractor
  • We file city permits for all jobs
  • We are fully bonded and insured
  • We have workers compensation insurance protecting you from injuries that might incur on your property

Call your city department and ask about Ferrato's HVAC!

Our Promise to You

100% satisfaction guaranteed • We are committed to outstanding customer service, backed by a written 100% satisfaction guarantee. If our technicians have not performed to out highest standard, we’ll extend our planned service to include and additional visit at no charge.

Peace-of-Mind Guarantee • If the compressor in your air conditioner or the heat exchanger in your furnace falls twice in the first 5 years, we will install a new unit at no cost to you.

Priority Service Guarantee • We priority our service; we provide service to our Comfort Club customers first. “Yes!” you heard that correctly. Our Comfort Club customers always get “front-of-the-line” privileges. That means – when you need us, you’ve got us.

14-Hour Service Guarantee • We’re there when you need us. Our staff of highly trained service professionals are on-call day and night, weekends, and holidays.

Better Than We Found It Guarantee • We guarantee that we will leave your home in a condition that is AS GOOD or BETTER than we found it.

Installation Workmanship Guarantee • Our Installation technicians are the best in skill, attitude, and workmanship. They’ll complete your job with speed and precision, and take personal responsibility for your complete satisfaction.

  • Shoe covers worn
  • Work area cleaned
  • Technicians do not smoke or swear
  • Trained specialists on call 24/7
Serving Northeast Ohio
Since 1981.
home & business owners with fast,
service including
24-hour emergency service when
need us.
Connect With Us